Frequently Asked Questions
ORDERS & SHIPPING
How long does shipping take?
U.S. orders ship within 1–2 business days and arrive in 5–7 business days via standard shipping. Expedited options are available at checkout. International orders typically arrive within 7–21 business days.
Do you offer free shipping?
Yes. Free standard shipping on all U.S. orders over $75, and always free for 2PHIT Club members.
Can I change or cancel my order?
We process orders quickly. If you need to make a change, email us at support@2phit.com immediately. We'll do our best, but we cannot guarantee changes once an order is in processing.
How do I track my order?
You'll receive a tracking number via email once your order ships. You can also check your order status in your 2PHIT account.
RETURNS & EXCHANGES
What is your return policy?
We accept returns on unworn, unwashed items with original tags within 30 days of delivery. See our full Return & Refund Policy for details.
How do I start a return or exchange?
Email us at support@2phit.com with your order number. We'll handle the rest.
FIT & SIZING
How do your products fit?
Our apparel is designed for an athletic fit: true to size with enough stretch to move with you. Check our Size Guide for detailed measurements.
What if my size is sold out?
Join the waitlist on the product page and we'll notify you when it's back in stock.
2PHIT REWARDS (FREE)
What is 2PHIT Rewards?
2PHIT Rewards is our free loyalty program with no membership required. Earn points on every purchase, referral, and more, then redeem points for discounts on future orders.
How do I earn points?
You earn points by creating an account, making purchases, referring friends, following us on social media, and on your birthday.
THE 2PHIT CLUB (MEMBERSHIP)
What is The 2PHIT Club?
The 2PHIT Club is our paid membership, on top of 2PHIT Rewards. For $150 a year you get 10% off every order, free shipping on every U.S. order, a $50 store credit each year, early access to new drops, and member-only deals. Learn more here.
How do I join?
Create a 2PHIT account, then head to The 2PHIT Club page and tap Join Now.
PRODUCTS
What fabrics do you use?
Our fabrics are chosen for performance and feel, designed to move, breathe, and hold their shape. Specific material details are listed on each product page.
How should I care for my 2PHIT gear?
- Machine wash cold with like colors
- Hang dry for best results
- Do not iron or dry clean
- Do not bleach
- Care instructions are also listed on each product page and printed on each garment label
STILL HAVE QUESTIONS?
Reach us at support@2phit.com. We typically respond within 1 business day.